Features / customer support
◈ customer support
Feature intelligence · 76 apps · 11 markets
76 Apps
11 Markets
Neutral -0.12 Avg Sentiment
BR, DE, ES, FR, GB, IN, IT, JP, KR, NL, US Present In
Done well — user-praised
RaceChrono Pro Positive 1.00
“l'assistenza è stata super e velocissima”
US · cites 1 review
Expert Golf – Scorekarte Positive 0.98
“Ein richtig professioneller und guter Support-Dienst”
DE · cites 12 reviews
UFT - tournoi & match de foot Positive 0.96
“Les responsables de l'appli sont disponibles, à l'écoute”
FR · cites 10 reviews
Vereinsplaner: App für Vereine Positive 0.96
“Ein beispiellos hervorragender Support hilft bei jeder Frage und antwortet sehr schnell.”
DE · cites 9 reviews
Clapphouse Positive 0.95
“Responden pronto y con soluciones.”
ES · cites 24 reviews
EasyTrails GPS Positive 0.95
“If you have any problems you get immediately a reply with advice.”
IT · cites 2 reviews
Slopes: Ski & Snowboard Positive 0.95
“Its support is very good and responded to my email in 15 minutes.”
US · cites 2 reviews
Shootwatch Positive 0.95
“Der Support bei Fehlern im Programm war super schnell”
FR · cites 2 reviews
Done poorly — user pain
Veo Cam Negative -0.90
“Support is a joke on phone for an hour, chat webpage closes ticket saying the problem had been solved before ever connecting me to an agent”
US · cites 7 reviews
Matchday by England Football Negative -0.90
“App store support link goes to 404 page not found.”
GB · cites 3 reviews
Rostudios Negative -0.90
“Contacted multiple times but no reply at all”
NL · cites 2 reviews
Sporttia - Reserva tu deporte Negative -0.90
“me pongo en contacto con ellos mediante correo electrónico y no me solucionan nada”
ES · cites 2 reviews
Sportclubby Negative -0.90
“NON CE UN SERVIZIO CLIENTI E NESSUNO MI RISPONDE ALL E-MAIL!!!!!”
IT · cites 1 review
스매시 : 테니스 친구찾기, 매칭, 레슨 Negative -0.90
“고객센터는 전화 안받고 이메일도 한달째 답장없고 아이디 로그인이 안되는데 고객센터는 허울만 있고”
KR · cites 1 review
InstaTeam sports team manager Negative -0.86
“Parents and coaches, beware that this app has no real customer service.”
US · cites 3 reviews
CricHeroes-Cricket Scoring App Negative -0.85
“response was awful. Each message reply is taking 24 hours”
IN · cites 2 reviews
Apps with this Feature
App Market Sentiment Cited Evidence
Clapphouse ES Positive 0.95 24 “Responden pronto y con soluciones.”
Khelomore - Book Sports Venues IN Negative -0.68 15 “Even after raising multiple queries, multiple whatsapp call and customer service calls, there is no response”
Expert Golf – Scorekarte DE Positive 0.98 12 “Ein richtig professioneller und guter Support-Dienst”
UFT - tournoi & match de foot FR Positive 0.96 10 “Les responsables de l'appli sont disponibles, à l'écoute”
Vereinsplaner: App für Vereine DE Positive 0.96 9 “Ein beispiellos hervorragender Support hilft bei jeder Frage und antwortet sehr schnell.”
Wellpass (Gymlib) FR Negative -0.35 9 “Service client ne repond pas par chat après des semaines. Pas de numero.”
Veo Cam US Negative -0.90 7 “Support is a joke on phone for an hour, chat webpage closes ticket saying the problem had been solved before ever connecting me to an agent”
Prematch: Echter Fußball DE Positive 0.80 6 “Hatte Probleme mich anzumelden der Support hat mir binnen 3 Tage geholfen sehr gute Arbeit und danke”
Golfshot Golf GPS Range Finder GB Positive 0.90 6 “A special mention also goes to the customer support team. They respond incredibly quickly to scorecard correction requests”
Playspots- Sports facilities IN Positive 0.33 6 “Had to contact customer care once and they were really friendly and helpful”
SpielerPlus - Teamorganisation DE Positive 0.90 5 “I had an access problem and I got immediately help (not from a chatbot but a real person 😅).”
BallparkDJ Walkout Intros US Positive 0.88 5 “Ballpark DJ provides excellent customer service and truly cares about its users.”
LIVE! Experience BR Negative -0.80 5 “Também não consigo contactar o suporte pelo app, vou ter q cancelar”
골팡-골프부킹과 조인 및 1박2일 해외투어 필수앱 KR Positive 0.82 5 “골프 부킹에 대한 빠른 답변과 피드백이 좋아요”
Playtomic - Jugar a padel ES Negative -0.80 4 “Really poor chat bot customer service, no invoice or receipt provided and no way to get chat bot to speak to anyone”
easy2coach - Team Manager DE Positive 0.33 4 “Tolle Unterstützung seitens des Supports bei großen Schwierigkeiten eines Trainers”
Goleiro de Aluguel BR Negative -0.60 4 “o suporte é horrível, demora diversas horas para responder e nao responde o que é perguntado”
ゴルフスコアカウンター - スマートなゴルフカウンター JP Positive 0.75 4 “開発者様の、ユーザーファーストな思考と体勢が素晴らしいです。”
Turf Town: Book Sports Venues IN Negative -0.40 4 “Pathetic responses from hosts, can't even trust whether to join or not ?”
SportsEngine - Team management US Negative -0.80 3 “And when you try to reach out to customer support, there is none they direct you to talk to your league”
TeamReach – Your Team App US Negative -0.80 3 “I have emailed twice, because i have been logged out of my account (after a short time of inactivity…a week or 2.) the screen that automatically pops up says i need a support code and to send an email. Well, i can't get anyone to reply to my email!”
InstaTeam sports team manager US Negative -0.86 3 “Parents and coaches, beware that this app has no real customer service.”
meinSportverein DE Negative -0.70 3 “Seit mehreren Monaten reagiert niemand auf Anrufe und Mails.”
Matchday by England Football GB Negative -0.90 3 “App store support link goes to 404 page not found.”
FUSSBALL.DE DE Positive 0.90 3 “Sehr schnelle Antwort und Hilfe bei Problemen !! Klasse Support vom Fußball.de-Team”
SportMember - Vereins App DE Positive 0.85 3 “Nachdem ich zunächst technische Schwierigkeiten hatte und mich beim Serviceteam gemeldet habe wurden meine Probleme in kürzester Zeit behoben”
Teamer - Sports Team App GB Negative -0.67 3 “However, since pitchero took over in 2018-19 the support has disappeared.”
EVERSPORTS Buche & Finde Sport DE Negative -0.80 3 “Sie bieten keinen Support an, auch bei offenkundig falschen Infos in der App. Support nur per E-Mail mit langer Antwortzeit”
Play Tennis GB Negative -0.80 3 “I emailed them about this and no one replied there is no number to call and complain or try to resolve the issue”
2026 TCS London Marathon GB Negative -0.80 3 “Not a very helpful error message and no signposting for support”
Kinomap: Bike, Run, Row US Negative -0.40 3 “The support team doesn't understand the products that they're selling or how they interact with other technologies”
Football Notes JP Positive 0.90 3 “ダメ元でAdicto さんに問い合わせたところ何度も丁寧な返信をくださった上、今回のアップデートにてMacでも利用できるようになりました。”
아이엠그라운드 - 국민 풋살 어플 KR Negative -0.60 3 “문의 시 항상 답변은 개느리고 구장시간 다되서 답변주는 바람에”
Stumps - The Cricket Scorer IN Positive 0.80 3 “The response from the customer care is very very clear and good.”
TeamSnap US Negative -0.80 2 “customer service is horrible and even after deleting and asking them to remove all information you will still get charged”
USSSA US Negative -0.67 2 “I've contacted support and they are no help”
EasyTrails GPS IT Positive 0.95 2 “If you have any problems you get immediately a reply with advice.”
MyEG GB Negative -0.80 2 “I did email EG but a week later and still no response”
Ten'Up FR Negative -0.50 2 “un système d'aide via IA assez déplorable”
Anybuddy : Padel Tennis Squash FR Negative -0.67 2 “en cas de problème , aucune solution proposée”
CricHeroes-Cricket Scoring App IN Negative -0.85 2 “response was awful. Each message reply is taking 24 hours”
Organizar torneo, crear liga - LEVERADE ES Negative -0.80 2 “En eso no está clara. Si tienes duda les escribes pero no te contestan ni te resuelven”
Slopes: Ski & Snowboard US Positive 0.95 2 “Its support is very good and responded to my email in 15 minutes.”
레츠고알레 KR Negative -0.80 2 “메일로도 조치 여부 부탁드렸는데도 회신도 없고 조치가 안되네요”
Shootwatch FR Positive 0.95 2 “Der Support bei Fehlern im Programm war super schnell”
Chega+ BR Negative -0.80 2 “o suporte nunca tira as dúvidas por completo, sempre falta algo e a demora bastante excessiva em resposta”
Ticket Sports BR Negative -0.85 2 “Não funciona pagamento e não tem assistencia”
골프존 티스캐너 KR Negative -0.80 2 “6시간 내내 예약문의 전화 하는데 수신음은 가고 전화는 안받고”
Spoint BR Negative -0.75 2 “Suporte demora para a resposta”
Youth on Course US Negative -0.75 2 “There is no way to get up with a live person to discuss any questions or problems.”
Booble Premium (pétanque) FR Positive 0.95 2 “Problème technique résolu et équipe développement très réactive!!!”
SwingVision: Tennis Pickleball US Positive 0.40 2 “Nolan turned what could have been frustrating issues into a quick response and seamless answer.”
iScout Basketball ES Negative -0.70 2 “No te contestan cuando les escribes un email”
PC CADDIE Golf Club App DE Negative -0.50 2 “Wie soll man den App-Service dazu anschreiben, wenn ihr nur die Beweihräucherung der User einblendet, aber KEIN SUPPORTFORMULAR”
LetzPlay BR Negative -0.50 2 “não tem canal de suporte dentro do app”
Wansport IT Negative -0.67 2 “App strutturata male, se hai un problema… l'assistenza non interviene. veramente pessima”
4Daagse app NL Positive 0.80 2 “Deelnemers aan de Vierdaagse waarderen jullie support.”
Rostudios NL Negative -0.90 2 “Contacted multiple times but no reply at all”
Sporttia - Reserva tu deporte ES Negative -0.90 2 “me pongo en contacto con ellos mediante correo electrónico y no me solucionan nada”
GameChanger US Negative -0.80 1 “In six weeks of trying to correct a statistical error and system breakdowns during games I was able to elicit only one response”
RaceChrono Pro US Positive 1.00 1 “l'assistenza è stata super e velocissima”
18Birdies: Golf GPS Tracker US Negative -0.80 1 “I am very disappointed by the lack of response from customer support and social media channels”
Ollie - Team/Club Management US Negative -0.50 1 “I reached out to the sales email and it has been almost 3 days without any email.”
Smart Football Coach++ ES Positive 0.90 1 “Auch der Support ist klasse. Auf meine Anfrage wurde sofort reagiert.”
Sportclubby IT Negative -0.90 1 “NON CE UN SERVIZIO CLIENTI E NESSUNO MI RISPONDE ALL E-MAIL!!!!!”
Toptracer Range JP Negative -0.50 1 “どうすれば元に戻るのか問い合わせたが返事がない。”
Tuttocampo IT Negative -0.80 1 “un'app in cui non si riesce a contattare un supporto o non si trova una spiegazione su come fare determinate azioni”
SPORTMEO Kursverwaltung & mehr DE Positive 0.90 1 “Superschnelle Antwort auf Fragen beim Support”
MX Buddy US Positive 0.95 1 “Chris persona gentilissima e disponibile, per qualsiasi esigenza ti risponde”
FuPa DE Positive 0.90 1 “Hab noch nie so nen schnellen Support iwo gesehen. Hilfreich, machen genau was benötigt ist, und das selbst an einem Sonntag in wenigen Minuten nach E-Mail Anfrage.❤️”
스매시 : 테니스 친구찾기, 매칭, 레슨 KR Negative -0.90 1 “고객센터는 전화 안받고 이메일도 한달째 답장없고 아이디 로그인이 안되는데 고객센터는 허울만 있고”
Show Your Score US Positive 0.90 1 “when I had a question, received quick response (less than 12 hours).”
Expert Golf – GPS Caddie DE Positive 0.90 1 “il servizio clienti è efficientissimo”
Cyql - connects cyclists NL Negative -0.50 1 “helaas geen (geweldige) support, wacht al 4 maanden op een werkende reactie”
Sports Thread US Negative -0.70 1 “When I emailed customer service I asked them to call me. They sent me back an email asking that I list all of the issues in an email.”
레사모 - 축구 커뮤니티 KR Negative -0.80 1 “문의하라고 하더니 아무런 도움도 안되고”