GolfNow Book TeeTimes Golf GPS

Love app great prices.

;(. I had a commercial Running and the ghoper stole it

Really enjoy the app. My biggest complaint is the refund to credits policy. The fact that you can only use those credits on Hot Deals is crazy considering there barely any. Plus they expire so I will most likely be out of 80 dollars. The point system is okay, but I would recommend you save the money and book directly. Maybe it’s just my area but not worth the membership.

At a glance this app seems like a great deal. Well, not so much. The $10 off per month doesn’t roll over nor is it available after the 3rd of each month. None of that was made clear upfront. The app works well to book but it end up being costlier than just booking directly with the courses and when you add in the cost for the app it’s even more. I made the mistake of not reading the fine print, don’t get caught out like I did. Genuinely a waste of money.

I would say stick to the free portion or just use 18Birdies. The daily spin thing is definitely not random. It’s calculated either a points pass or 40 points. Not worth it in my option

Great App

First time I booked a tee time for a foursome on the app I utilized a ‘Hot Deal’. Something came up and I had to cancel more than 48 hours in advance. No problem canceling, but know that refunds are not offered for ‘Hot Deals’. Ridiculous. Delete!

This app is the only one you will need for booking a tee time

Scams. Booked a t time through the course site, they use golfnow. No way to get a refund, only a “credit” to whatever golfnow is.

Never in my life have I had to write a review. Worst customer service ever and good luck getting a refund, just book through the golf course website this is a waste. Can’t believe they won’t issue a refund that isn’t credits to someone who won’t be able to golf again due to injury. Unbelievable they can’t make a singular exception and just truly disappointed and am in disbelief of such bad customer service.

The app randomly goes white screen during checkout. In my case, it completed the booking silently — no confirmation email, no notification. I didn’t see it until I reopened the app, by which point I had already booked twice. That double booking resulted in a no-show fee I never should have been charged. When I contacted support, they told me to call the course myself. That’s not support — that’s deflection. You’re handling real reservations and real money. If your app can’t confirm a booking reliably, and your support won’t take responsibility for its own bugs, don’t put it in the App Store.

So this app charged me 112 bucks when I never wanted to sign up . I just use the app to view times . On top of charging me over 100 when I did not want it … I does not allow me to apply to the points to my recent booking . I want my money back

The course called within 24 hours of my teatime and said they would not honor the golf now price. I tried to get a hold of golf now to say that they are honoring the price and I’m canceling the teatime, but they wouldn’t give back the convenience for you that they charged even though it’s outside of my control. There is absolutely no customer service for golf now, and if you have any issues, you’ll only be dealing with bots because the email system doesn’t work as well.

I’ve been playing just over a year. A friend told me about Golf Now. I definitely save money and have earned points towards next years cost of the app. I got a year on Peacock streaming which has been nice watched all the golf stuff. I definitely recommend if you are trying to get discounted rates on the fly.

Guys, what happened to the Sensible Weather Guarantee? It’s not available anymore!

It logged me out and gave me an error. I tried logging in but it didn’t accept my email nor password. I hit reset password but got nothing back in the email. After a time I managed to sign in but now, again, can’t see the reviews and it just shows an Ad. What is wrong with GolfNow. There is also no way to actually contact customer service for such App or Web problems, they conveniently have no way to get a hold of anybody about it. Still broken!!! And now it acts like the TeeOff app, where if you click on a course and take a quick look at the times and then hit Back, when you go back to the list of courses it’s gone way ahead instead of taking you back to where you were, and then trying to scroll back up to where you were on the list it is not a smooth scroll at all. So annoying. And it still has the glitch where it shows the tee time but then gives you the message that it’s not available and there’s an error. I keep trying to book the time because it keeps showing the same time over and over and it just gives you the same message that says the tee time is not available. Well why don’t you REMOVE that tee time if it’s booked???? How can the system be this bad???? It’s 2026, and it’s still doing it!!!!!

Love the app, saves me tons of money golfing every Monday.

Great for getting tee times however unable to pick course rating versus distance as a filter . It is non-responsive.

This app has helped not only my buddies and I find reasonable tee times for multiple locations at once, they also helped me find reasonable golf when I had to move. No matter if I’m traveling or just looking for something new, they have had my back for years!

There is too much going on within the app and Golf Now+ does not seem to offer much.

Greatest golf app and organization ever!!

They will try to steal your money. Book direct through the course instead!

Was unable to apply my monthly credit to a booking. Kind of Pst me off.

This app is the worst. No customer service. It’s a total rip off.

Easy to use and discounts are amazing, for real!

Have nothing but good things to say gets me on the course 100 times more and saves me a ton of money. Really like using all the apps because they all help

Used a gift card to book a tee time and had to cancel due to wrong date, took the gift card and turned it into a credit that can now be only used on hot deals. Called and they offered no assistance in allowing me to have my gift card back to use on any tee time I wanted. Cancelled my membership and will not be getting gift cards from them in the future

Tried to cancel in advance to bad weather. Per GolfNow policy tee time can be cancelled 24+ hours in advance with no charge. When cancelling in the app I continued to get an error message (‘5151’). When I went online, same thing. Some online threads said try to contact the course and cancel through them. I reached out but they said I needed to cancel through GN. So back I go looking for a customer service number. All I see is that chat is available from 8am-5pm EST. Well it’s after 9am est and chat is still not open. Once inside the 24 hour window (too late for a refund) it let me cancel no problem. Just without a refund. Screw this company/app. There is NO CUSTOMER SERVICE! Disputed the charge and will be deleting this app!

They cancel your tee times right at your scheduled start time for no apparent reason, even after you already arrived ready to play.

I mistakenly booked the wrong course. I tried to immediately cancel with 1 minute of the booking. No refund.

The app doesn't let you add a credit card payment, neither does the website. Can't add a card to pay for anything. Pointless app.

UPDATE: I was able to workaround the issue by creating/logging into my account using a desktop browser. Once the password was reset, I was then able to successfully log in using the app. —— I had been getting a failed workflow message when attempting to log in. The message suggested a password reset but the reset email never arrived. I set up a new account but then a tiny web view window opens up telling me I have to change my privacy choice but the window is too small to see or select them. (iPhone 16 Pro Max iOS 26.4)

I made one booking through GolfNow and the course was closed the day of my reservation due to weather. GolfNow will not refund my money for the tee time. Even though their own cancellation policy says that you’re eligible for a refund if the course is closed due to weather. There’s no customer service to email/call. They just steal your money. This is criminal.

Membership worth nothing. Reps only repeat investigating or sorry can’t help.

The app is slow and problematic. They never get the fees right either. I always end up paying more at the course when I check in.

I specifically put in Thursday in my search and I ended up getting a Wednesday Hot

Always getting great deals. Definitely worth it. I’ve been a member for over 5 years.

Use somewhere else to book. They will not refund your money if you cancel.

When booking standard tee times through the GolfNow app, users are shown a final confirmation screen where they can review details, apply discounts, and confirm the reservation before payment is processed. However, when booking a “Hot Deal” tee time, selecting the “Book Now” button immediately completes the purchase without presenting the same confirmation step or clearly displaying the key terms of the transaction. Most importantly, the app does not adequately disclose at the point of purchase that: 1) Hot Deal reservations are non-refundable to the original payment method. 2) If canceled, the refund is issued only as GolfNow account credit. 3) That credit can only be used toward future Hot Deal bookings. This creates a materially different transaction experience from standard bookings and does not provide a reasonable opportunity to review these restrictions before committing payment. There are numerous similar complaints publicly documented describing the same issue, which suggests this is a systemic design problem rather than an isolated misunderstanding.

Was super hopeful, but it’s been nothing but a let down. Issues with logging scores. When you enter, they don’t always save - and then it logs it as an incomplete game at the end. Also, you can’t see invitations from other users and where are the invites when you’re added by others? It’s nowhere to be found in the app.

The app itself is fine but the customer service is dismissive and rude.

Very great beautiful to a playing fan of the sport

Terrible, terrible, terrible. 2 bookings in a row were messed up. Golf now charged me convenience fees for 4 tees times in 2 separate bookings but the coarse says I have no tee time. Golf now refuses to refund the fee as it was somehow still convenient to use their app.

They charge heavy fees, and won’t refund you for anything if you need to cancel (they charge for the full round + fees upfront). I called the course, and they don’t care if I cancel, yet GolfNow won’t refund me a dime. You’d think they would at least refund the round, and keep the fees, but no.

Garbage, can’t even load courses near me let alone login

I been enjoy the very much , discount tee time price make more fun

Great savings! Great golf courses in Mexico

I went through this app on a hot deal and changed the group by one player because one player cancelled. This was done less than an hour from the original booking. They REFUSED to give me my money back, and I was unable to use the credit they gave on another tee time unless it was on a hot deal. They were very happy to take my money, but not give it back. This app is a SCAM!! Just call and book with the course.

Just made Ttime for Friday no problem great prices! Jim Greenwald awesome just booked for Sunday

I’ve just deleted the GolfNow App. I’ve been using it for over a year now. Functionally, the app works great. The aggregation of area golf courses was a useful tool. However, last week I accidentally booked a tee time for the next day when my nephew and I intended to play that day. We arrived at the golf course around 45 minutes before the tee time but immediately I realized my mistake when I went to check in. The course was able to get us a same day tee time and we happily played. I immediately went to the GolfNow app and cancelled the mistaken tee time. They still charged me. I called customer service today and they informed me that I had cancelled 23 hours and 27 minutes prior to my tee time therefore breaching their 24 hour cancellation policy. I politely informed the customer service rep that if she didn’t find some way to make an exception and refund me the $100 for a mistaken booking that I had cancelled in good faith as soon as I realized the mistake, that I would never use their service again. I also informed her that I’m a daily golfer. She made the decision for her company that she’d rather lose them a few thousand dollars rather than refund me $100. If GolfNow refunds me that money, I’ll happily renew my use of their service but I won’t support a company with such lack of empathy and unbudging adherence to strict policy. There’s ALWAYS a way to make an exception. In this case, they decided not to.

Great concept, app works most of the time. But the customer service is terrible and borderline scam like. 3 TIMES I booked through Golf Now only to get to the course to find it I booked an UNAVAILABLE (taken) tee time and had to head home. But guess who didn’t get back the booking fee? THIS GUY. I called and complained but to my surprise no one was ready to refund me for my IMAGINARY Tee Time. I figured okay whatever I book with them all the time. What’s $30 dollars. But the last stroke occurred recently when attempting to book a tee time on the app. I chose the time, selected FOUR PLAYERS, and tried to pay but was hit with the “Tee time is unavailable”. So like the golf addict I am I went ahead and tried to book the next available time, which went through and I got through to the conformation screen. Nice! A few days after playing THAT round Gold Now emails me saying I was a “No Show” and charged me for the FULL ROUND! Nearly $250 for a round I never played. SWEEEET. I tried to reach out to them, but now it’s such a pain- only available through online chat. They sent me in circles. I ended up speaking with the course who urged me to never book through them and that they get complaints ALL THE TIME! I’m not a scammer, I was glad to pay the course the tee time fee and carts for playing, but being charged AGAIN by Golf Now is a JOKE. Like I said the concept is nice and interface is convenient, but god forbid you have an issue- you’ll be left in the rough. Do yourself a favor and book through the actual golf course. They are more understanding and guess what- it’s FREE.

I found this app at the beginning of the golf season. It has saved me money overall, as the "Hot Deals" are hard to beat. I've paid as little as $14 to as much as $54 for a hot deal, depending on how long I hold out to book my round. I, like many, share the frustration of having to book 3 days out to use your "Bonus". Sometimes I don't know if I'll be able to play until the day before, and by then it's too late to use it. I understand GolfNow wants to make as much money on the tee time as they can, but you are also making money from the course that uses the system. I only have 3 courses in my area that use it, one of them being my "Home" course, so for that I am lucky. I've tried using it for keeping score, but it seems the same as other Apps, where if your phone goes to sleep between holes, you have to start from the beginning, unless you take your phone off power saving mode. Overall, it's a good app to have because the rounds from what I can tell are at least 1/2 off the regular greens fees. You just have to be willing to abide by the their policies concerning the Bonus for booking the "Hot Deals"

GolfNow charges a premium for its paid membership, but the benefits are so restrictive that they feel almost unusable. You sign up expecting meaningful value from the points, credits, and discounts, only to find out they apply in very limited situations, on a narrow set of tee times, and with so many exclusions that they rarely help when you actually want to book. It creates the impression that the membership is packed with perks, but once you try to use them, the fine print matters more than the benefit itself. What makes it even more frustrating is that the points don’t seem to have a consistent value. Even when you do find a course that allows GolfPass points, and that already seems uncommon for the courses in my area, the value you get from those points can vary from course to course. That means the same points you earned don’t redeem at any kind of universal or predictable rate, which makes the program feel even less transparent and less useful. A rewards system should be simple and reliable, not something where the value changes depending on where you happen to book. For a paid membership, this has been incredibly disappointing. You are paying extra for benefits that are advertised as a major advantage, but in practice they are difficult to use, inconsistently applied, and often unavailable when you actually need/want them. Instead of making booking easier and more affordable, the membership turns into an exercise in hunting for exceptions, loopholes, and limited eligibility. At that point, it stops feeling like a real perk and starts feeling like an upsell built around benefits that are technically offered but practically hard to use.

I’ve been a user of Golfnow for about 5 years. This weekend I had a tee time registered at a local golf course at 830 am…. Are area was hit by very bad storms the night before over 5 inches of rain in 30 hours governor actually issued a state of emergency for the day freeways were flooded higher then car roofs. I proceeded to wake up at 730 am and call the course and received no answer. I assumed with all the rain and no answer course was obviously closed. At some point the course opened that day and told Golfnow to bill me for a no show or cancellation. I’m an avid golfer never once missed a tee time or forgot to cancel a tee time it’s the respectful thing to do. But no answer at course and 5 inches of rain I thought seemed obvious. Needless to say I contacted customer service talked to employee who said the course said charge was valid and could do nothing about it. I asked to speak to a manager after about 20 minutes on hold they came back and said he would call within 24 hours it’s going on about 4 days. No attempt at calling me back at all. Seems a little careless on Golfnow to immediately take sides with course worker over a customer who has used them for over 5 years and never once had any issues.

I am (newly) returning to the game now that my boys have become avid golfers. I didn't have all these new features and ease of booking when I played this game many years ago. I like the ease and 24-hour availability to book tee times. My crazy life and business make it difficult to be available to many courses during business hours to reserve a time. I live in Utah, which has a LOT of terrific golf courses. I wish that GN had more Hot Deals at more of the courses around the Salt Lake, Davis, and Weber County areas. I find myself limited to only a couple of courses for Hot Deals, and a couple of my favorite courses are not in this program. I have spoken with a couple of reps at GN, and they are familiar with the courses I am wanting to play - they just have not been able to work out a contract with those courses. Good luck! I hope we can add them soon! All in all, GN has been a good product for me and my boys. I would like and appreciate a greater variety of courses in the Hot Deals program. There are too many great courses around me to be limited to a "couple" of deals.

I booked at daytime and later that day I realize it will be raining so I called to cancel. They canceled my teatime but only issued a partial refund as a credit and wouldn't give me a full refund back to my card. So I asked to speak with a manager and they said there's no manager available when will call you back today. No one called me back. I called back the next day and they tell me you have to call back the day of the teatime and you can only cancel if the course is closed I don't wanna plan in the rain or only drive the carts on the golf path. So even though it's raining and I wanted to cancel right after I booked it all they are going to give me is a partial refund to a credit, not even back to my card so instead of dealing with trying to get in touch with a manager, I told them that this is not worth my time or energy and that I'm just going to live them a truthful but terrible review which is what I'm doing now. They're kind of like Democrats advertising sure you can cancel no problem but then when you try to do it, it doesn't work properly. Fast advertisement and things not working the way they're supposed to is a huge problem in today's society and it's too bad Golfnow is an example of that.

This company preys on lower-level courses in need of revenue and then strong-arms their clients and the courses. I have personally talked to one course who told me GolfNow wouldn't allow them to let me push my time back 20 minutes, even though the course was 100% okay with us teeing off 20 minutes later. I then called a nicer course to try to get our round in, and they told me they would never work with GolfNow because of how they operate. Traffic had me 5 minutes late for my 12pm time and even though the course had a completely open 12:20pm time, GolfNow would not allow them to let us play the 12:20 time without paying for another round. So I payed for a twosome that we couldn’t play and GolfNow refused to refund our money or allow us to play the open 12:20 time which was totally unbooked and the course was fine with us playing. I had to open a bank dispute with this company to have any chance of getting my money back for services I didn’t receive. Worst thing was that my banker was totally aware of GolfNow’s antics and vowed to try his best to get my money back because he was fully aware of how they operate. ONLY USE IF YOU MUST PLAY LESSER COURSES AT LESSER PRICES. ALSO NEW GPS FEATURE IS A JOKE. Just get 18Birdies app and do it right.

Take this review for what it is. A complaint from a disappointed customer. I hope your experiences are better. I had used the app a couple times and found it to be very well designed and easy to use. But, I will not be using the app again due to my last purchase. I was looking for a Saturday tee time in my area and put those as my only 2 specifications. As I was looking at the tee times I was shown a HOT DEAL option. Since I was searching with the parameters of a specific date and area, I assumed that this deal met the preferences I selected. I was wrong and didn’t realize it until I showed up to the course on Saturday and they told me it was scheduled for Monday. I was very disappointed and figured I made a mistake, but after looking into it I realized that I was directed to a deal that was on a different date. I asked for a refund and was given five $20 coupons, which is very inadequate and I can’t imagine any customer is satisfied with. That is almost a clever scheme to get me to spend more money. I called and asked for a refund but the lady was hard to understand and didn’t really get my explanation. She just knew “NO REFUND”. She told me there was no refund on HOT DEALS. I thought about this and take this for what it is from a disappointed customer, but I was not looking into hot deals until the app directed me to one. I was looking at normal deals that are refundable and I was unknowingly given an option that didn’t fit my specifications and happens to be non refundable. I don’t know if this was intentional by GolfNow, but I feel a little gipped and wanted a refund. The fact they don’t work with me makes me even more skeptical of there methods. The golf course canceled my reservation and but GolfNow kept my money. Not very good business in my opinion. Again, take this review for what it is from a disappointed customer.

I signed up as a VIP last October. Golfnow has saved me and my golf buddies $$$$$!!!!! 1-Tee times are incredibly easy to use and very flexible. 2-Top of the line courses are offered at amazing prices. Played Mohegan Sun for $40 several times. (Reg price $120) 3-Reward points are a bonus and enable me to play 18/w cart for less than $10 ‼️ 4-Customer service is amazing *had to cancel last minute due to raw weather, course was open so a refund was technically not allowed. I called Golfnow and they gave me coupon codes to compensate me for the cost. *every time I call CS they address me by my first name and treat me like a VIP!! 5-I love to browse the different golf courses looking for new courses to play WITH amazing discounts. 6-I find the golf courses are getting used to the “Golfnowers” and tend to embrace us. The only complaint that I have heard is late arrivals of some Gofnowers. 7-I don’t use Golfnow GPS ... I use Swingxswing. May try Golfnow if they fix the GPS turning off during use. 8-My golf buddies love my ease of getting tee times and call me often. 9-VIP “waived fees” saved me my VIP cost and then some!! 10-Love the REVIEW YOUR ROUND EMAILS! It’s cool to read other golfer’s reviews to get insight on playing new courses. I also provide my summary after every round. All in all Golfnow for me is absolutely awesome‼️🏌️

The app is useful and accurate for a free gps. Basically the only thing its good at. It also has a slight stat track feature which keeps handicap. Besides these things which need improvement on their own this app sorta blows. If you let your screen dark you must open, load and resume round everytime. Stupidest sht ever when im using a gps app which should be in use till I close it. Stat tracking is weak as well. I want to know more about my rounds, ie putt lengths, sand shots and penalty strokes. Also where i live (SE PA) there is no reason to book a tee time through the app. You will always pay more than course rate. I have yet to find 1 tee time on the app that beats just callin the course (hot deal excluded, usually 1-2 golfers at weird hour) Whats the point? Greedy and half of the courses around arent listed to book tee time with. I deleted this app once after 2 rounds. Itll probably happen again. Golfnow needs to improve on things. All that money and youre names on a generic product. Like a prov1x playin like a mojo. C'mon

Most overrated app I’ve ever used. You are charged a convenience fee for each tee time you book even though nothing about it is convenient. God forbid you are a human being and have something come up and have to cancel a tee time, not only will they charge you for the tee time (even if it is cancelled a week in advance) they will also let someone else go ahead and book that tee time and tell you it’s been filled (I wanted to let my brother use the tee time since I would have to pay for it anyway). I was also once charged double for a tee time because the app froze, was told I would be reimbursed in full (after waiting on hold for an hour and a half), and wound up with “promo codes” which are only redeemable Monday-Friday when any productive American is working at their job. This is the first time I’ve ever written a negative review for anything but this app has caused me so much trouble I needed to get it out there. I would highly recommend anybody using this app to switch to another golf app like 18Birdies. This app has cost me hundreds of dollars unnecessarily and has been nothing but trouble for me.

Woke up today, got tired of googling “courses near me with open tee times and reasonably priced- also a single for 18 with cart”... so I just followed the link from an offered price and went straight to the source and downloaded the app. I found an amazing deal and then went to play. Got paired up with another single and after the round I thought, huh, that dude was pretty cool, too bad I didn’t catch his info. Open up the app to “invite friends” to a round this coming Friday. There, waiting for me, was the guy’s name and profile. Suggested friend. So, this app is pretty fantastic at scheduling, inviting, booking, saving money, and just all the BS that makes you want to wave it all off sometimes- like how I initially felt this morning. Awesome app: smart, easy to use, and very intuitive!! Can’t recommend enough.

I’ve used Golfnow app to book reservations with no issues. But today I made a reservation on the wrong date and it was a hot deal. It was meant for May 7th but unfortunately I clicked May 14th on accident. I went back to cancel my reservation but they say no refunds on hot deals. So I book the right date...May 7th and give them a call. Wait times over 3 hours so I have them call me back. I talked to a representative and told him it was an honest mistake and that I already rebooked my reservation for May 7th. But he says it’s policy and there is no refund. First of all they should have waived this and not just send me promos that I still haven’t received. I lost $60 and then booked another same reservation for $61 on the right date and in the hole $120. It’s doing the right thing and giving good customer service. The app seems to be good but the service is terrible and makes me want to delete the app. Warning to everyone who uses the app...to never make a mistake and don’t buy hot deals on the app.

Updating my review now that I’m not in-the-moment angry with the experience detailed below. Look, overall the service is good. I use it when I travel to book tee times and use the Hot Deals. Due be aware, the Hot deals are locked in and there is little to no flexibility with the Hot deals and that is understandable when you think about it. I cancelled a golf trip 3 days in advance due to rain forecast and got a very restrictive credit instead of a refund becauseI booked 3 hot deals, so the hot deals credits expired in 6 months and only works for hot deals tee times. I play 100 rounds a year, so that really want a big deal, I used them, but I was frustrated at the time. Another time in Hawaii, I tried to change a Hot Deal tee time with 24 hours advance notice and was told I’d have to cancel, lose the fee, and rebook even though the golf course told me they were wide open on tee times. They were empty that day. I was not pleased with that experience, but again, when you book a Hot Deal, you are understandably locked into it with little flexibility. So know that going in. Overall, I still use GolfNow regularly and do not get frustrated since I fully understand the terms and conditions that come with the Hot Deals.

GolfNow is the premiere service for both discovering new courses to play near or far and capturing a value so you have some extra change on your pocket to play even more golf! On average GolfNow saves me $10-20 per 18 holes played, and when you play as much as I do it adds up fast. The absolute best part about GolfNow is the exclusive offers that are available for users of the service. Just recently, I was able to play Firestone Country Club North while the top 50 golfers in the world were warming up 100yds away from me on the driving range, GolfNow invited me out to participate in a "member for a day" offer that I would highly suggest others to take advantage of any time it's available.

Downloaded the app to save time booking tee times. Had an issue on vacation with a booking for a $100 tee time and they refused to refund the Green fees. Then they said this would t happen if I was a VIP member. So I paid for that another $100... Yesterday booked a two some on accident when we had a threesome playing, went back and canceled it immediately after. Instead of refunding my money they issued a “credit” to Golf Now. I called and spoke to Michelle (Jimmy’s supervisor) who was apathetic towards the issue and just kept repeating the same thing about the terms and conditions. Usually when I trust a company I don’t worry about the fine print, I guess that’s on me. They burned me TWICE, don’t waste your time with this app. Call the pro shop they usually are more helpful and at least you can speak to them face to face on any issues. They will also provide better prices on tee times. I will tell everyone I Golf with going forward about this to do my best in preventing other people from getting scammed.

App works fine for booking tee times however My wife bought me a giftcard for fathers day and I can not add it to my account to use…some sort of glitch in the app system, looks like other people are having the same problem. I called customer service they said it will take 7-10 days to resolve, its been over two weeks no call back, I called again today to see the status, still no progress…nothing they could do apparently… I’m giving it one more week to get it fixed then I get my lawyer to take NBCSports and golfnow to court I don’t care if it costs me money… what kind of company will allow you to purchase a giftcard and then not be able to use it with no solution for the customer but to wait? It is 2023 and they could have offered me a refund or some sort of credit on the spot… This is called fraud! Once I get my refund I am deleting the app unless I get some sort of compensation for all my rounds I have booked in my life using golfnow

Golf now is a great option for looking up courses in the area. I have been experiencing problems lately where the presets I use stay the same but the date in which I search for tee times will change every time I go back to the screen that lists out the courses. It seems like a problem with the app. This caused an error in booking a tee time and when I contacted customer service, the gentleman I spoke with seemed to care less. He was short and made it seem like I was inconveniencing him. He first offered a six month credit which wouldn’t have helped seeing that it’s September in Chicago and I may not book through golf now until next summer. He issued the refund eventually but wasn’t happy about it. I’m not sure he realized what I was trying to explain but oh well. Still a decent app when it’s functioning properly.

You get good deals sometimes. You get enough credits to offset the subscription fee. And overall you will save money if you use the ‘hot deals’. Otherwise you just pay the going rate. Easy to use. Good access to video lessons. You’re very restricted on using your credits and bonuses. There is ZERO customer service if you have a problem. No email address listed and no phone number to call. It says there’s an online chat available but I can’t find any link to it in the app or on the website. Doesn’t tell you all the restrictions on using credits and points. You just have to try and see what happens. Some courses you can use them. Some you can’t. Your points may be worth one amount at one course and different at another so be careful. You may want to sit on them for another course to maximize the value. If you get a credit(no refunds are ever given) back for a canceled tee time, you’re even restricted on when you can use it. It may be your money but they tell you when you can spend it. Like I said, you’ll save money but it’s very frustrating sometimes. They advertise your promo codes as “any day/any time”. Couldn’t be further from the truth. They are only good on Hot Deals and those are very limited as to day and time.

I love golf now and have been using it since it was introduced. I generally search a long driving distance as I want to find new courses in my area that I want to play however, it FRUSTRATES ME TO NO end when I click on a course I want to find tee times for or learn more about and if I decide I don’t want to play that course you hit back and it send me all the way back to the top of the list!!!! This is especially frustrating when I travel to places like the Phoenix metro area or living in the Bay Area and have 50+ courses to choose from. Please fix this. When you look at tee times for a course and back out keep the list where you left off. Don’t send me back to the top of the list only to scroll down through 30 courses I’ve already played or don’t have any tee times that are desirable for me. I’ve already had to look at them 10 times!!!

This app is not worth it! People! Just search Golfnow Review online! It shows you how they rip you off! But this is my experience. I tried to book a tee time, it doesn't work saying it's not available anymore. But the app charges me anyway. So I wanted a refund. I try calling and it takes forever so I give up. I go to their site and try customer chat and I tried to explain my issues. In the mid sentence I'm writing this, their "customer service, Scott P" close the chat... What?! I wasn't taking long time to write the sentence. And I purposefully divided explanations and sent my first sentence ahead so they don't think I'm gone. I thought maybe there was a connection issue and I tried to reconnect. Same "Scott P, the customer service representative" appears. He asks for my name and email. So I did. He recognizes my name and email and instantly cut off our chat. What?! This isn't a good company. It might have been descent app before, but they obviously don't know what they are doing anymore.

I’ve been using Golf Now for years. I had to cancel a tee time the same day do to the course having to close their back nine. The rainy weather the days before made it so impossible to play their back nine and for $76 there is no point in playing the front twice. The fact that I got an email for the full tee time reservation is not only outrageous but the nerve of Golf Now to say it’s the course asking to have the fee collected. I called the course and they were very frank with me and accommodating and willing to try and help. There is absolutely no purpose for this app. They have ZERO I mean ZERO CUSTOMER SERVICE! If you don’t believe me look for a contact number on the app or website you won’t find one. This is the first time I’ve rated an app and I will continue to rate it with this same message as often as I can so other golfers don’t get screwed by a horribly run company! DON’T DOWNLOAD THIS APP!!!!!DON’T DOWNLOAD THIS APP!!!!!DON’T DOWNLOAD THIS APP!!!!!DON’T DOWNLOAD THIS APP!!!!!DON’T DOWNLOAD THIS APP!!!!!

I use to love y’all’s app but after an incident yesterday I doubt I will ever use it again. I booked an afternoon tee time for me and a friend yesterday. When we arrived at the course they did not see our time anywhere. Once we started looked we discovered the time had been set for the next day. The course general manager and my self both contacted your customer service and was told there was no way to Change/ reschedule/ or cancel because it was prepaid. I understand if I just wanted to out right cancel then yes charge me but the reservation was made for the wrong date. I had to pay the course their fees plus what I had to pay y’all so I am out 75 dollars for a simple round of golf. If I cannot confidently book through your app and know the time I am selecting is the one it is setting I am better off just booking straight through the course itself. Thank you for you time in reading this and look forward to hearing from you.

Be warned that you are not connected in anyway with the course you are booking with. I mistakenly booked a tee time on a Sunday afternoon when I meant to book on a Monday afternoon. The course couldn’t help and Golf Now refused to change the booking because my Sunday tee time was some kind of Hot Deal. The tee time on Monday was actually cheaper but they still wouldn’t change it. Your money and reservation end up in some kind of purgatory and so don’t expect to be able to make changes after you book. What makes this more painful is that this was my first experience on this app. I was booking a time to take my wife out golfing for the first time. I could have had a pleasant and cheaper experience calling the course directly. Now I’m left with a credit on my account that applies to bizarre times of the day when I’ll likely never be able to play. Couldn’t be more soured on this app and the whole experience.

I booked a Hot Deal for a foursome $422 thru the app on the wrong weekend two weeks in advance . 10 minutes later I realized my mistake and changed it to the correct weekend. I assumed the paid amount for the hot deal would be credited towards the correct booking. I sadly learned that GolfNow NEVER EVER refunds a hot deal. Only a credit is issued for 6 months. This predatory practice traps one’s money in their system and penalizes simple honest mistakes. Customer service is a joke. Very nice front line agents took my call, sympathized with me, conceded the point but ultimately my pleas were flushed away by higher ups. Yes this appalling policy is all spelled out in the fine print but it is not customer friendly. Not easy to use a credit given all the restrictions. Just give me back my money! Only use app to scout courses and fees. Never book thru the APP, and be particularly cautious with Hot Deals. Always book directly with the pro-shop.

The app is very smooth and does everything it says with ease. Getting the VIP package takes off convenience fees when booking tee times, and will easily pay for itself over time depending on how often you play. Even with the convenience fee, the hot deals discounts save money if you have a more flexible schedule. The one key feature that’s missing is the GPS functionality to give you distances and see the layout of the course. The only GPS function is to find the course closest to you so you can select it to keep score and track club usage on a particular course. Other apps that have a lower subscription and similar abilities have this GPS capability. I may switch back at the end of this year if it doesn’t come into being.

I don’t usually write reviews, but I’m making an exception. I used GolfNow for a while, and while it was a little buggy at times, I largely didn’t have any complaints. Then, I had a rainy day. Woke up the morning of a GolfNow booked round and it was pouring. Called the course, they told me to cancel through GolfNow. Canceled through GolfNow, no refund available, even if the cancellation is because of weather, because it’s within 24 hours of the round? I’m sorry, I suppose next time I’ll contact Zeus 25 hours before my round to know that the sky will open up out of nowhere. On top of all this, it would be fine if I could get any help or information, but GolfNow seems to be allergic to providing any comprehensive information about this situation or have any sort of help line. No one to call, no one to talk to. So thanks to that whole ordeal, I’m $100 poorer, I won’t ever use GolfNow again, and I’ll be leaving this review up.

At first, the app was terrific. It would book teetimes at reasonable prices for courses that I didn’t even know existed. It was a welcome change. Now they put up hot deals, you go to book them and they say it’s no longer available, but they will still charge your card. I understand the charge will eventually come off, but they leave the times up there thinking that you can go back and get a new one. When you do that, they charge you again and say it it’s no longer available. They sent a charge to my card six different times in one day over times they kept putting up that were available and then would say they are no longer there. I realize that these are first come first serve, but six times in one day is a little suspicious. Just be warned.

Visiting a friend in a city outside Louisville, KY and we wanted to get a round in before dark. Searched the city in the app that I was in for nearby courses and it selected a course that was 7.4 miles away (or so the app told me, my filter of “within 25 miles” was also on.) the course was in a different city, which was normal for being in a semi-rural area. Trusting the app I didn’t put the course into my gps yet to check and proceeded to check out. Come to find out that the course was over 3 hours away. I’m guessing my “use my location”was turned off but it shouldn’t matter since I searched the city directly, state and all. The app was obviously wrong but I assume responsibility because I didn’t check the location of course through Maps. I called the course to cancel and they stated they can’t do anything which I expected. Called golfnow and they refused to accept responsibility. Deleted the app immediately and switched to a competitor.

I have used this app a few times and it worked fine. I made a tee time for this weekend and received an email that the course modified the tee time to something we couldn’t do because of Covid-19. I tried to cancel the tee time and discovered it was not eligible for cancellation even though I was following the direction of Golfnow. I called the number in the email I received from Golfnow to discover they have no phone agents, they are now all chat agents. I went back to both the app and the full website to try to chat and there are no options. I tried to call the course to cancel and their automated system hangs up on you. The app is fine for booking a tee time, though probably worth saving your $10 “convenience” fee and just call the course directly. The real breakdown is their service if you need to modify something. Terrible experience and I’ll be letting everyone wi know who golfs about my experience as well.

Refund and cancelation policy is just too rigid. Accidentally clicked the wrong date and booked. Upon realizing my mistake, I tried to correct my error but unable to get it corrected. Not only did I have to pay at the course, but also was forced to pay for 2 tee times that I could not use. Since it is not easy to book a tee time for you and a guest and have them pay for themselves, I booked 2 tee times and had to eat the cost of 2 rounds I did not play. Also, the price after fees is more than calling the course and booking direct, and they don’t make you pay when you don’t show up. This used to be good until you need customer service. It’s like the airlines making you pay $200 to change your flight. Customers need to change plans when life happens. Golf is supposed to be about being able to relax. This just adds way too much stress and I’ll never use this service again.

WORST customer service of any company I’ve ever worked with, borderline nonexistent. If you have an issue with a refund like me, there is no possible way to talk to anyone on the phone, there’s no email to be found on the website, and finding where to virtual chat was nearly impossible. It took me 30 minutes to find a way to communicate with a human being, and that was an online chat. I had played 6 holes of the round as a group of 4, so the GolfNow hot deal had cost over $100. The course closed for weather which qualifies for a refund, and when I finally was able to chat with customer service they tried to negotiate a less than 40% refund in a credit to my account that would expire in 90 days. I had to negotiate like it was some kind of car sale rather than a REFUND. They came up a little bit, but needless to say, if there’s any chance of weather during a round, I will NEVER use GolfNow again.

I downloaded this app on my iPad and iPhone and on both devices I get an unknown error when I try to create an account. I have varied emails, passwords, user names and phone number and each time I get the same unknown error message. You can’t do anything with this app without an account so at this point it is nothing but an icon and wasted memory on my devices. Help!! I was finally able to go online and create an account. Apparently the unknown error was a user name that was already being used and the app didn’t understand it. Programming error. Now my local course has been rerouted about a year ago and the app is not up to date. Frustrating when I am on a 124 yard par 3 and the app thinks it’s a 525 yd par 5 and the lines for the hole crosses 3 fairways. So far on 3 courses it has been worse than useless. Great concept and probably great when released but if it’s not kept up to date it’s a waste of time and battery.

Overall, I’m a pretty cheap person, but I saw the value in the golf now membership. Over the last golf season I’ve saved hundreds of dollars on teetimes. The most recent example I can give is I was on the phone with a golf course that typically cost $50 a round and since I was on the phone (checking course conditions), the head pro was just gonna book me down there. Before I did, I told him that online I see a deal for $17 which includes 18 holes and a cart. He was in shock and thought there’s no way that has to be for nine holes but no it included everything. This is just one example of probably 15. I’ve had this summer.

This is a great app! It’s easy to use and very convenient, and allows you to split the fees with your golf buddies. Great deals too!! Response to the feedback response: 2) it’s not intuitive to have to go to search to access my filters. I access the filters by either selecting “Courses near me”, or “Tomorrow’s hot deals”, or “Saturday’s Tee Times” and then apply my filter. However, for the sake of argument, I did go into the search option and it still does not save my filters. When I select my filters, and then go back to the home page or close the app and then go back into search, my filters are not saved and I have to re-select them. When I select filters they should be automatically saved, and be there no matter if I go to search or any other option. Please fix this. Thanks Hi Jimmy, 1.) We are working on adding a feedback option and it will be available soon. 2.) You can access your saved filters by tapping into the search bar from the home screen. 3.) We are always working with courses to provide varied rates but unfortunately, this is just a course by course decision." Feedback: 1) Please provide a feedback option within the app so your customers can help you make the app that much better. 2) The update you just implemented to automatically save filters is not working. Please fix this. It’s inconvenient and annoying to have to keep updating my filters each time I use the app. 3) It would be nice if the golf courses would provide both walking and cart included rates. I know the app allows this because I’ve seen some courses offer walking rates and cart included rates. But most only offer golf cart included rates. I also understand that this is not a fault of GolfNow, as you do offer the capability, and that it falls on the golf course to offer both options. Maybe you can share the feedback with the courses, or maybe incentivize the course to offer both walking and cart included rates.

So I purchased a tee time but ended up canceling. The cost was credited to me in the form of a gift card. I used a small portion of the credits for other tee times. I had a significant remaining balance when I unexpectedly broke my ankle. I called to see about receiving a refund since I won’t be able to use the remaining balance in time, they said I couldn’t get a refund and that the credits would expire and I would be at a loss. This is unacceptable **Update, I called the developer number and spoke to some Indian scammer who said they can’t refund the amount to my credit card, that it can only be used towards future tee times. Sounded like I was talking to somebody who calls you to let you know your vehicle’s warranty is expiring. Then after arguing with this person, they deleted my account so now I’m out the $441 I paid to this app. DO NOT USE THIS APP, it is a total rip off

I received a golfnow gift card for Christmas. The fine print says that you can ONLY use it on hot deals. If it’s not a hot deal then you can’t use it. I then tried to use it on a hot deal only to continue to get errors. When I tried to get more information, they requested for me to provide the persons name and email and date of purchase from the person that gave me the gift card. So I had to go back to the person who gave me the gift card to get this information. Why this gift card doesn’t allow you to simply enter the gift card and book a tee time is beyond me! So frustrating and have never in my life had so much difficulty trying to use a gift card. Don’t buy gift cards from them otherwise you may regret it! And because of my experience, I’ll never book through golf now ever again, not worth it.

The app functions well, does what it is designed to do. My recent attempt at contacting the company to solve or at least answer a question, however, left me less than pleased. The customer service phone number, after the usual negotiation of options, purported to be “experiencing an unusual volume of calls” and that the wait time would be three hours. It suggested if one did not want to wait using their online live chat service. So, I logged on and started a chat. Here it said there were two customers ahead of me. After a twenty minute wait, a box (automated I suspect) popped up asking if I was still there. Yes, still waiting. I disconnected after another ten minutes, having better things to do with my time. This all occurred on a Wednesday morning, leaving me wondering how long one would wait on a busy time.

If you’re a golfer and want an easy to book tee times and get hot deals use this app. Want to see what courses are near you and available, use this app! I accidentally thought I scheduled a booking for Friday and I did for Thursday on a Wednesday. Matthew with the British accent resolved my issues with a new account one time grace credit back. Explained that I can upgrade for a 1 year membership and get to cancel up to 1 hour before a tee time if needed, and your first 10 bookings have fees waved. Just a great app, when it comes with real support service, what more can you ask for these days.

I used to use this app a lot to find a tee time and maybe save a few bucks also turned a few friends to it. But now I will never use it again. I bought a tee time, when I hit the book button and it charged my account, it glitched and double billed my account. Now usually this isn't a problem for any company. But for over a month I fought to get my refund. I called numerous times every time holding and waiting taking away time from my schedule. Every time starting from scratch because no one could look in my case file.(unless there isn't one and it was them feeding me bs) Every time the conversation ended with "we are issuing a refund call back if you don't receive the funds in the next couple days." Few days later still no refund so back to square one. Or my personal favorite was when the associate told me "I'm gonna personally look into this and I will call you back with answers." Never got a call back. After a month and out $132. Yes a $132 was double billed. Finally someone emailed me they couldn't issue me a refund. Furious I called and found someone who explained to me what was going on and I had to get my bank representative to prove I wasn't lying and their system was the one making an error. But hey at least they sent me a few sleeves of golf balls.

I’ve used the app a few times. The hot deals aspect of the app is really the only part worth using. Today I booked a tee time for 2, because I used the app I was automatically grouped with another 2 sum and the starter at the course was unable to change it because of the app. I was also charged a $5 “convenience fee” and when I got to the course to pay the remaining balance the starter told me that I would have paid the same amount if I would have just called minus the convenience fee and I would have been able to golf as a 2 sum. Basically, I wouldn’t suggest using this app to book tee times, beside the hot deals. It’s handy to look at courses and see when they have tee times available, and then just call. Not worth paying an extra “convenience fee”.

I had a very bad first experience with this app. My "hot deal" reservation booked me at a course where a tournament was happening. We were told it happens a lot and I had to contact golf now to get a refund. I was upset at the time but didn't call customer service or do anything. I just hurried to make a new reservation the old fashioned way. That being said, in less than 24 hours, without me contacting anyone at golf now, I received confirmation that my refund was being processed. Happy to say they corrected their mistake and I was compensated quickly and without a hassle. Still not 100% sold on the app but then again I only booked the one tee time, but I will give it another shot. Well done.

I frequently use this app as I travel the country. The app is fairly reliable... except during fall conditions when they are over seeding or clubs have tee boxes closed. I get the communication breakdown. However, it is frustrating when you pay golf now a rate twice as high as what the clubhouse offers (plus a convenience fee) and then customer service with golf now doesn’t even attempt to honor the club house rates. Buyer beware!!! I have learned to call every clubhouse first and only use this app if they offer a better rate than the course. It’s sad there is no integrity or accountability in this site. I do love the accessibility of this app and believe it has a lot to offer. All of the features work excellent and the app is very reliable.

Ive been using this app since the beginning and i absolutely loved it. I do have one concern that maybe i hope im not the only one. What would make this app 110% better. Give us the ability to use our golf promos on the same day as we golf. When i first down loaded the app this feature was golden!! Then golf now had to go and change their rules to 3 days in advance. For someone who doesnt neccessarly book 3 days in advance due to price changes at different course. Having to wait to use my golf now hot deals promo codes kind of ruins the experience of having those hot deal promos to use. So if you can do one thing to GREATLY improve this app. Bring back using promo codes regularly and none of this wait 3 days.

I booked a reservation but never received a confirmation email. There were NO reservations in the app under my account. I called the course to confirm that I was not NOT booked (prior to the 24-hour cancellation window), because I could no longer make the time. They confirmed there was NO reservation. However, a few days later Golf Now charged me a $50 no-show fee. I tried to dispute with my credit card company but they requested I provide proof of cancellation. However, GolfNow can’t provide a proof of reservation, because it didn’t appear on the app, in an email, or with the golf course. In theory, they could basically just charge anyone and say the customer is at fault, even though there’s no documentation of it. I’m deleting the app and, moving forward, will book directly with courses.

5 years ago this app was great. Now, the app is in shambles. Pros: Able to see what tee times are available Cons: * more expensive to book via the app (members used to be exempt from the $10 fee but not anymore) * always have to pay upfront now (used to be pay at the course which worked really well if you had a friend back out or etc) * refunds are now account credits * only get 10 credits for cancellations (goes quick when you book for 4 regularly * account credits are super difficult to use. You have to use them on hot now deals which is another issue BUT every time I’ve tried using them the last 3 months, there’s an “app issue”. So I’m stuck with account credits that only last 6 months and I can’t ever use them…. HUGE red flag * hot now deals used to be like 25% off or more. Now they’re usually like $7 off or something super small (which add back in the $10 convenience fee and it’s still more expensive Do yourself a favor. Use the app if you want to see what golf course to call and book. Don’t pay extra money to play golf. Already expensive as is and this app just continually cancels features and adds to their methods to make money off you

Horrible customer service , response time , and customer loyalty. I’ve been a golfnow user for 12 + years and several hundred tee times . But in the last few years I’ve had so many issues … from not getting tee times reimbursed to waiting on hold for 30 minutes . Just to be told “ sorry we can’t help you renew your membership “ you need to do that on the app . It’s sad to see such a big company with such a loyal following , just throw away their loyal users that have been there since day 1 . I emailed several times , but just received generic email saying to call the 800 number . They now steal $ off every tee time for convenience fees & booking fees as well . I’ve never been more disappointed to make a review . Please avoid GOLFNOW , it’s better to call the course and see what they can do for you . Bc golf now won’t